FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Grout Medic of The Woodlands, we believe in transparent and fair pricing. Our pricing is based on the scope of work, tile and grout condition, and the size of the area being serviced. We provide free in-home estimates to give you an accurate quote with no hidden fees. We also offer bundle pricing for multiple services and periodic special discounts—be sure to ask about our current promotions! Our goal is to provide exceptional service at a competitive price while delivering long-lasting results. Contact us today for a free estimate and let us help restore the beauty of your tile and grout!
- What is your typical process for working with a new customer?
Our Process for Working with New Customers At The Grout Medic of The Woodlands, we make the process simple and stress-free: Free Consultation & Estimate – We start with a no-obligation, in-home assessment to evaluate your tile and grout condition. We'll discuss your needs, recommend the best solutions, and provide a transparent quote. Scheduling & Preparation – Once you're ready to proceed, we'll schedule your service at a convenient time. We’ll also provide any necessary preparation instructions to ensure a smooth process. Professional Service – On the scheduled day, our skilled technicians arrive on time, ready to restore your tile and grout using our eco-friendly steam cleaning and expert repair techniques. Final Walkthrough & Care Tips – After the job is complete, we conduct a walkthrough to ensure you're 100% satisfied. We’ll also provide maintenance tips to help extend the life of your newly restored tile and grout. Customer satisfaction is our top priority, and we take pride in delivering high-quality results with professionalism and care. Contact us today to schedule your free estimate!
- What education and/or training do you have that relates to your work?
Education & Training As the owner of The Grout Medic of The Woodlands, I have undergone extensive hands-on training in tile and grout restoration, including professional techniques for steam cleaning, grout repair, sealing, and color sealing. Our team is certified and trained in The Grout Medic’s industry-leading processes, ensuring we deliver top-quality results safely and effectively. Additionally, we stay up to date with the latest advancements in grout and tile care, using eco-friendly, high-heat steam cleaning technology that removes dirt, bacteria, and stains without harsh chemicals. With a strong commitment to quality craftsmanship and customer satisfaction, we take pride in restoring and preserving the beauty of your tile and grout. Contact us today to see how we can help!