FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer veteran and first responder discounts. We also have financing options for those that qualify.
- What is your typical process for working with a new customer?
1. Contact the customer after receiving their estimate request 2. Find a day & time when we can meet at the property being painted 3. Listen to the customers needs and expectations for the project 4. Enter the project details in our computer to create the proposal for the project 5. Review the proposal with the customer to ensure all the details were captured 6. Embrace questions from customer 7. Leave a proposal with the customer 8. Follow-up with the customer within 1 - 2 weeks
- What education and/or training do you have that relates to your work?
Each CertaPro painter is highly trained and skilled - we make sure the work is done professionally every time! Our painter have many years experience painting. If we have a painter with minimal experience, they are paired with an experienced painter.