FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices are listed on website. Mostly, they are standard rates for inspection services in the surrounding areas near or in San Antonio, TX but I do offer price matching with any competitor and provide special promotions. Call for commercial and specialty inspections like A La Carte in which customers can have an aspect of their home inspected vs. whole house. 10% discount for Veterans and Senior citizens upon request.
- What is your typical process for working with a new customer?
I always reach out and contact a client immediately after being notified of their interests and needs. Once I am able to have a conversation with them and they agree to move forward, we set up an inspection appointment. Customer also has the option to place an order online. Customer will then be sent a pre-inspection agreement link via text/email. Once signed, my system will provide them periodic notifications up to the day of inspection. I always welcome a customer to attend the inspection to answer any questions they may have about their property. After the inspection they will be given a well-analyzed report with pictures for a break down of the discovered findings. My goal is always to not just point out problems and issues but offer solutions to help correct any discrepancies and as mentioned beforehand, help advise how to reduce repair cost if needed or is possible.
- What education and/or training do you have that relates to your work?
I began working as a young man out of high school in an engineering hull of a naval ship (basically a power plant) troubleshooting and repairing components of electricity, mechanics, HVACs, and conducting safety inspections. Later in life I was a Safety Officer for a couple of years to a military installation, conducting regular building inspections (OSHA certified at the time) while managing hazardous material for aviation squadrons. Outside the public sector I ran a business in landscaping and renovated a true fixer upper home from the ground up while learning common practices of repair along with proper adherence to code regulations. Today I am a fully licensed Professional Inspector in Texas and confident to evaluate a home and if hired, you get over 20 years of closely related experience in ensuring your home is properly assessed and findings are clearly reported to you.