FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Usually a flat rate is given depending on the size of the building. A formal visit will be mandatory before sending an accurate quote. Depending on equipment, labor and time working on the project the rate possibly will be adjusted. This will all be explained at the formal walk through where a more accurate quote will be given.
- What is your typical process for working with a new customer?
I like to get to know my customers desires for the job at hand. I need to know exactly what is needed to ensure satisfaction. A formal visit will be mandatory before sending an accurate quote.
- What education and/or training do you have that relates to your work?
I have been in the janitorial business for over 10 years. I’ve completed dirty construction jobs to small office jobs. The best education is experience itself. The janitorial business is very hands on, I would never ask my employee to complete a task I have never completed.