FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What’s included in the price, the process for making changes to a quote, any promotions or discounts that can be applied to the bill and if requested, an itemized bill
- What is your typical process for working with a new customer?
Once the call has been accepted, gather contact name and address, information about the issues with system then schedule a tech visit.
- What education and/or training do you have that relates to your work?
Attended trade school, obtained my EPA universal certification and my HVAC contractors license.