URBAN OASIS POOL AND SPA LLC

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Licensed

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Why this pro?

This pro has been in business for 18 years and offers swimming pool, hot tub, and spa repair services, and handyman projects. Customers say they're professional, responsive, and punctual.

Summarized from the pro's profile. Review their profile for the latest.

About

With over 19 years in the pool and spa industry, we’re a licensed and insured Certified Pool/Spa Contractor and Residential Appliance Installer you can trust. Our specialty is in-ground pool equipment repairs and pool remodeling, from fixing problem systems to refreshing the look and feel of your backyard. you work directly with experienced pros who care about quality, safety, and clear communication. We offer free quotes, plus discounts for first responders and active military. Contact us today to talk about your pool repair or remodel and see how we can help.

Overview

Current Top Pro

Hired 72 times

Background checked

License verified

2 employees

19 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Credentials

License verified

Residential Appliance Installer

License state: TX

Background checked

Passed by Jorge Santana Santana on Feb 26, 2024.

Services offered

Pool repair needs

Leaks

Cracked, flaking surface or loose tiles

Non-functional pump

Non-functional heater

Pool type

In ground

Pool location

Indoors

Outdoors

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

42 reviews

5

98%

4

0%

3

0%

2

0%

1

2%

Read reviews that mention:

Chip H.

2 weeks ago

•

Hired on Thumbtack

Details: In ground • Outdoors • Concrete • Non-functional pump

Swimming Pool Repair

Linda F.

Jun 25, 2026

•

Hired on Thumbtack

Details: In ground • Outdoors

Swimming Pool Repair

Mary B.

Jun 2, 2026

•

Hired on Thumbtack

Details: In ground • Outdoors • Fiberglass • Leaks

Swimming Pool Repair

Donna R.

4 weeks ago

•

Hired on Thumbtack

We are super happy with Urban Oasis! Not only did Jorge give us a wonderful deal for our money (it is expensive to replace a pool heater) but he also provided great advice and replaced an old part that could cause us trouble in the future. He was very very nice to work with! We will be using Urban Oasis for ANY future pool needs!

Details: In ground • Outdoors • Concrete • Non-functional heater

Swimming Pool Repair

Courtney D.

Jan 8, 2026

•

Hired on Thumbtack

Fabulous experience. This is the first pool company I have worked with where I actually felt like they knew what they were doing and cared more about their customer than lining their pocketbook. Jorge took the time to go over all my issues, explain things to me, let me know what I could take care of on my own and showed me how to do it, and then began tackling the bigger issues one by one. Fabulous example of what a service professional should be. I wish I could give 20 stars.

Details: In ground • Outdoors • Concrete

Swimming Pool Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer very competitive pricing, we suggest the customer compare our pricing to other pool companies with our level of quality.
What is your typical process for working with a new customer?
We respond to the customer inquiry immediately and set up a time and date to asses the customer needs.
What education and/or training do you have that relates to your work?
Over 25 years of experience, licensed and insured.

URBAN OASIS POOL AND SPA LLC

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