Tanner Tech

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Zip code

Computer issue

Computer type

Desktop or laptop

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Introduction

I have a passion and proven track record for providing quality tech support. With a 20-year career working at ESPN, JP Morgan, and more, I provide same day remote IT support, saving you time, energy, and money. Remote Services: • Windows Troubleshooting • Viruses, pop-ups, malware, Trojans, spyware • Printer Configuration & Installation • Slow PC Performance, System Tune-Up • PC Optimization, System Resets • Data Transfer, New PC Setup • Email Troubleshooting, MS Office 365

Overview

Current Top Pro

Hired 801 times

Background checked

1 employee

1 year in business

Payment methods

This pro accepts payments via Apple Pay, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

96 photos

Gaming PC Not Able to Game - Fixed Remotely
Computer Repair
Outlook Not Sending or Receiving - Resolved Remote
Computer Repair
Racing Simulator - Fixed Remotely
Computer Repair
Bitcoin Mining Hack - Resolved Remotely
Computer Repair

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

493 reviews

5

98%

4

1%

3

1%

2

0%

1

0%

Read reviews that mention:

Cathy L.

3 days ago

·

Hired on Thumbtack

I was unable to access my word processing program/app, and the antivirus had just expired on my desktop PC. After calling friends and relatives for referrals to credible people in the tech community, I was ready to give up, as I wanted to do business with a Texas company. This morning, while reading posts on Nextdoor, I read several comments praising Tanner Tech and was so impressed that I decided to fill out his contact form. Tanner called within 10 minutes and he went to work, remotely, on my aging computer. He not only repaired the word processing program, he found a lot of "junk" and apps that I never use and got rid of them, then he installed a better antivirus program for me. Tanner has the patience of a saint and a great sense of humor. Thank you! Cathy L.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Tommy G.

4 weeks ago

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Hired on Thumbtack

Tanner Pope, Thank you so much for your professional computer skills in repairing our home computer this afternoon. You were able to complete repair tasks that had bogged down/ slowed down the home computer for months on end. Your professionalism, politeness, and good humor made my Dad's day, All services were completed in a timely manner.

Details: PC • Desktop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Dale T.

4 days ago

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Hired on Thumbtack

I got notification that I had a virus, I wasn't sure what to do, googled computer repair people and Tanner's name popped up, I called him, he responded in 5 minutes, I am not computer literate, he walked me through the process and made it so easy. He was so kind and so patient. I would recommend him 100%

Details: PC • Laptop • Virus or malware • At the pro’s location • Remotely (phone or internet)

Computer Repair

Sal p.

Oct 3, 2024

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Hired on Thumbtack

I have never been more compelled and excited to leave a stellar review for a business and the man who runs it. Tanner could give a master class on how to treat and interact with a customer. His expertise and character are full of nothing less than the best qualities you can find in a person. I was having major problems with my computer and googled computer repair and his name came up. I read all the many and I mean multiple excellent reviews he had, so I contacted him and he got right back to me in no time at all. He was the friendliest and most reassuring and comforting person I could ask for help. He stayed with my problems and issues for many hours until not only was I satisfied, but he needed to be satisfied as well that all my issues were resolved. He made a stressful situation into a calming one. So easy to talk to and so invested in your computer issues. Looking back, I feel I won the repair lottery finding him and trusting him. I was very lucky to discover him on google and I am grateful for all he did during the many hours he stayed with me to correct all my issues. He is kind, easy going, totally professional and a man of integrity. I am beyond pleased, satisfied and appreciative of his time with me spent to correct everything I needed done and then some. I kept his phone number because he is the only one I trust to not only repair my computer issues but makes the experience pleasant during something so stressful to me. I HIGHLY recommend Tanner and he deserves every good review he has earned here. You are in good hands with a fine man.

Details: PC • Desktop • Virus or malware • At the pro’s location • Remotely (phone or internet)

Computer Repair

John L.

Oct 2, 2024

·

Hired on Thumbtack

Tanner was very patient, competent, and professional and got my WiFi adapter issue resolved. Great computer repair service!!

Details: PC • Troubleshooting needed to determine issue • Remotely (phone or internet) • At the pro’s location

Computer Repair

Credentials

Background Check

Adam Pope

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Upfront fees will be discussed prior to any repairs or consultation.
What is your typical process for working with a new customer?
I listen to the customer to get a full picture of the IT problem they face, so I can fully diagnose, troubleshoot, and provide a solution (repair, consultation, etc.)
What education and/or training do you have that relates to your work?
I have a BBA degree from Texas Tech University. I have 20 years of professional IT experience working at Fortune 50 companies, providing tech solutions to internal and external clients.