FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Deep steam carpet cleaning starts at $99 for up to 3 standard rooms and +$35 for additional rooms. If this is a water emergency, please call us immediately for a free on site inspection 24 hours a day.
- What is your typical process for working with a new customer?
We start with a fast, free inspection—whether it’s water damage, carpet cleaning, or both. For floods and leaks, we use thermal imaging and moisture meters to find the full extent of the damage, then walk you through the plan with no upfront costs or pressure. If you're ready, we jump into action—extracting water, setting up drying equipment, or deep-cleaning your carpets using pro-grade tools. We keep you updated the whole way and can provide insurance-ready documentation if needed.
- What education and/or training do you have that relates to your work?
I’m certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD) through the IICRC, which means I’m trained in the science of how water affects structures and how to dry them properly. I also have nearly two decades of hands-on experience in professional carpet cleaning, giving me a deep understanding of flooring materials and how to clean and restore them the right way.