FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Upfront and transparent, no hidden fees, no surprises.
- What is your typical process for working with a new customer?
We make getting a new garage door or repair simple, stress free and transparent.
- What education and/or training do you have that relates to your work?
2 years of customer service experience, bachelors degree from Texas State University in business, 6 months of hands on training, IDEA certification (institute of door dealer education and accreditation.