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Doctor Pools

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Responds in about 7 min


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About
We offer pool maintenance services as well as installation and repair of equipment to operate the pool, we apply treatments to restore the water in your pool, our guarantee is the satisfaction of our customers
Overview

Hired 97 times

41 similar jobs done near you

Background checked

2 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

Top Pro Icon

2023

Services offered
Project type
Pool type

Above ground pool

In-ground pool

Pool surface material

Concrete

Tile

Fiberglass

Vinyl

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.6

34 reviews

5

85%

4

3%

3

0%

2

6%

1

6%

Read reviews that mention:


pro avatar
Alex B.

Jul 9, 2025

Hired on Thumbtack

I've received punctual and attentive responses. My pool was crystal clear after the first visit and the email report was easy to understand and comprehensive

Details: Cleaning and Maintenance • In-ground pool • Fiberglass • Saltwater • Pool water is clear • I do not need my pool drained • I'm flexible • Cleaning system

Swimming Pool Cleaning, Maintenance, and Inspection
pro avatar
Kristin W.

Jun 7, 2025

Hired on Thumbtack

Doctor Pools-Ali, was on time. He educated us on how to properly operate the sand pump! He is friendly and very patient with our questions! We STRONGLY recommend them!!!! THANK YOU DOCTOR POOLS!!!

Details: Cleaning and Maintenance • Above ground pool • Vinyl • Chlorinated water • Pool water is clear • I do not need my pool drained • One time only • Cleaning system

Swimming Pool Cleaning, Maintenance, and Inspection
pro avatar
Carrie S.

Apr 16, 2025

Hired on Thumbtack

Great service so fast came right away and drained and cleaned my cowboy pool.

Details: Cleaning and Maintenance • Above ground pool • Chlorinated water • Pool water is green or cloudy • Algae • Leaves • Insects • I need my pool drained • One time only • Cover • Wooden deck

Swimming Pool Cleaning, Maintenance, and Inspection
pro avatar
Greg S.

Jun 18, 2024

Hired on Thumbtack

So fat so great with Pool Doctors. He really knows what he's doing and takes the time to communicate well which is rare nowadays.

Details: Cleaning and Maintenance • In-ground pool • Concrete • Chlorinated water • Pool water is clear • I do not need my pool drained • Once a week

Swimming Pool Cleaning, Maintenance, and Inspection
pro avatar
Kristoffer T.

Jan 16, 2026

Hired on Thumbtack

Doctor Pools replaced our heater with a heat pump and extended the system to improve circulation. While the heat pump install itself functions, the overall quality of the work and the service experience were not acceptable. The bigger issue is that he changed our plumbing configuration and removed a valve without our permission. We did not approve this change, and it was not part of the scope. The original system had two valves specifically so the filters and system could be cleaned and maintained properly, and now with only one, we are left with a setup that is no longer designed for proper servicing. When we brought this up to Doctor Pools, his attitude was dismissive and unprofessional. We asked genuine, reasonable questions about why he made those changes, and instead of taking accountability or even trying to understand the issue, he basically responded with “I can clean it this way, so what’s the problem?” He refused to come back to review the system or discuss solutions, and told us to go find another contractor if we wanted the valve restored. Now he’s simply telling us to “ask your current contractor” when we ask why he made certain decisions, which is an unacceptable way to handle customer concerns about your own work. Coincidentally, our main pool drain cracked a few days after the service and now needs a repair. We cannot say for certain that it was caused by this work, but the timing is concerning. Overall: unauthorized out-of-scope changes, reduced maintainability of our system, and shockingly unprofessional communication. We'd give them 1 star but the heater was replaced, warranting a two star. Nonetheless, we deeply regret hiring Doctor Pools and would not recommend them.

Details: Cleaning and Maintenance • Above ground pool • Vinyl • Chlorinated water • Pool water is clear • I do not need my pool drained • Once a week • Cleaning system • Cover

Swimming Pool Cleaning, Maintenance, and Inspection
Credentials
Background Check

Alirio Rodriguez