If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Queen of To Do is Austin’s trusted luxury personal assistant and lifestyle concierge service, serving high-capacity professionals and families since 2011.
We provide intelligent, discreet support designed to remove the mental load of daily life. Our work is about creating relief, clarity, and continuity so our clients can focus on what actually matters.
Our fully background-checked, insured, W-2 team is known for professionalism, follow-through, and trust. We support executives, entrepreneurs, families, and multi-home households with everything from ongoing home and life management to complex, high-touch projects.
Popular services include:
🜲 Home organizing and reset projects
🜲 In-home laundry services
🜲 Personal shopping and returns
🜲 Holiday décor and gifting
🜲 Event planning and day-of coordination
🜲 Packing, unpacking, and move-in support
🜲 Ongoing home and life management
Pricing:
🜲 Project or hourly support: $100 per hour
Membership options at discounted rates:
🜲 20 hours at $95 per hour
🜲 30 hours at $90 per hour
🜲 50 hours at $85 per hour
🜲 60 hours at $80 per hour
Membership support is ideal for clients seeking consistent, proactive help and is the core of how we work.
We are locally owned, relationship-driven, and widely trusted throughout Central Texas. While Thumbtack is not our primary platform, our reputation is well established.
Life’s hassles, handled.
Overview
Hired 4 times
Serves Austin, TX
Background checked
21 employees
15 years in business
Business hours
Sun1:00 am - 5:00 amMonClosed
Payment methods
This pro accepts payments via Credit card, PayPal, Stripe, and Venmo.
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Excellent 4.9
42 reviews
5
98%
4
0%
3
0%
2
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1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
De S.
Dec 1, 2025
•
From Google
When I faced moving my family from two houses to one house, I knew I was in over my head. I'm 84, have 45 boxes of books, a lot of furniture, plus all the inherited mementos of my family. Luckily I called Queen of To Do, met Kate, and immediately felt relieved. She and her staff were excellent; they packed and found an excellent mover (who treated all my antiques as if they were his own), and then unpacked, even hung all the artwork and put together many bookcases. They exceeded my expectations. It was a costly move and completely worth it. De S
Queen of To Do's reply
Thank you so much, De! We're thrilled to hear that our team provided such a positive and comprehensive moving experience. We're glad we could help make your transition smoother and more manageable. Thank you for sharing your experience!
W.P. M.
Dec 8, 2025
•
From Google
I've a procrastinator for my whole life. Simple tasks hang around undone, incurring a steady psychic toll. Now I have Queen of To-Do who'll handle everything from chasing down tricky health insurance issues to scrubbing out the bathtub. The relief is immense. I wish I'd done this twenty years ago.
Queen of To Do's reply
That's fantastic to hear! We're thrilled Queen of To Do has brought you such relief and efficiency. It's wonderful to know we've helped simplify your tasks and reduce stress.
Sunny S.
Nov 24, 2025
•
From Google
Queen of To Do and their staff are absolute life savers. As a busy mom and small business owner, I often times scramble to get things in order at home. The team has helped with errands, laundry, holiday decor and home organization. They are trustworthy and friendly and I absolutely recommend this service!
Queen of To Do's reply
Thank you so much for the fantastic review, Sunny! We're delighted to hear our team has helped simplify your busy life with errands, home organization, and more. You're greatly appreciated!
Anna F.
Oct 17, 2025
•
From Google
Kate and her team of super stars at Queen of To Do made the quick cross-country move for our small family an absolute breeze. They saved us time, energy, and most importantly, our sanity!Kates team efficiently packed our home quickly and carefully, ensuring all of our artwork and precious breakables, heirlooms, etc. arrived in one piece. Her team was very helpful with our move-out process by doing drywall repairs, paint touchups, donation runs and organizing bulk trash pickups.Kate and her teammate Betsy also unpacked us in our new home, which was a true lifesaver! They used their know-how to organize our house and even bought and assembled new furniture. We had a functioning home in just a few days and were able to settle in immediately and enjoy our new home. Overall, it was an incredibly smooth process and were so thankful we decided to work with Kate and her team!
Queen of To Do's reply
Wow! Thank you for sharing this, Anna! We're so glad our team could make your cross-country move feel effortless. Helping families settle in and actually enjoy their new homes is such a rewarding experience for us. Wishing you many happy memories in your new space!
Bob M.
Nov 24, 2025
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From Google
Todos crop up at inconvenient times, and Queen is on it. She helps me with healthcare admin, and I appreciate her greatly./Bob Metcalfe, UTAustin
Queen of To Do's reply
Ahoy, Bob! Thank you so much for leaving the review. We're so glad to hear that our services have been helpful for you.
Credentials
Background Check
Heather Snaman
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
🜲 Our project-based rate is $100 per hour for short-term or one-time support. Packages start at 10 hours and expire 30 days from purchase — no onboarding, no assigned assistant. Built for a specific project or a moment when you need extra hands.
🜲 For ongoing support, we offer memberships starting at 20 hours per month. Membership clients receive an assigned primary personal assistant, consistent in-home presence, and our Royal Harmony Handbook onboarding — a $600 value. Hourly rates are discounted based on commitment level and billed monthly.
We're happy to help you find the right fit for your household.
What is your typical process for working with a new customer?
We begin with a thoughtful intake conversation to understand your needs, preferences, and priorities. This allows us to recommend the right structure, whether that is project-based support or an ongoing membership.
For recurring clients, a member of our leadership team guides the onboarding process. We gather detailed household, workflow, and preference information to ensure seamless support. This information is documented in what we refer to as the Royal Harmony Handbook, and shared internally so your assistant can step in confidently and effectively.
Clients are then paired with a dedicated team member, with additional cross-training in place to ensure continuity and reliability over time.
Our goal is to remove friction from the very beginning, so support feels steady, intuitive, and dependable.
What education and/or training do you have that relates to your work?
All Queen of To Do personal assistants are W-2 employees, fully insured and background-checked.
Our team completes a comprehensive, in-house training program that includes a structured curriculum, hands-on shadowing, and a supervised trial period. Training focuses on discretion, systems, communication, and real-world problem solving, not just task execution.
We prioritize professionalism, judgment, and trust as much as technical skill.
