Best Option Restoration of Central Texas

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Mold services

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Responds within a day

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Introduction

Best Option Restoration specializes in water damage repair, fire damage restoration, smoke damage repair and board up service, and is certified by the State of Texas for mold remediation. We are locally owned and operated and serve the residents and businesses in the Austin area including North Austin, Central Austin, South Austin, Cedar Park, Leander, Round Rock, Pflugerville, Dripping Springs, Georgetown, Lakeway, Sunset Valley, Liberty Hill, Jollyville, Wells Branch, Manor, Hutto. We offer 24/7 emergency and non emergency repair services with a guaranteed response time. As a full service company, we repair and restore your damaged property- no need to hire multiple contractors because we does it all! Give us a call for an estimate today.

Overview

Hired 2 times

Serves Austin, TX

Background checked

10 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook, Instagram

Specialties

Mold services

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

99 reviews

5

95%

4

2%

3

0%

2

1%

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2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Past Customer

Jan 17, 2025

·

From Google

Work was done quickly on our new house once the mold inspection company produced the protocol. Had to ask some questions during the process as it is complicated, Carlos and William helped clarify and add value where they could.David and Chris made cleanup easy once we were certified mold FREE. I would compare estimates if I could go back but I trust these guys were on target for the market.

Best Option Restoration of Central Texas's reply

Thank you for your kind words and for choosing us for your mold remediation needs. We strive to provide efficient and effective service, and we're glad that Carlos, William, David, and Chris were able to assist you throughout the process. We appreciate your feedback!

Past Customer

Feb 11, 2025

·

From Google

I really appreciate Carlos and his team. We discovered our issue on a Saturday morning and I immediately reached out to several businesses. Carlos was the only person who answered my phone call; he took the time to carefully walk me through the next steps and provided guidance. He was very reassuring and helpful. We were able to resolve our issue completely Carlos was supportive and responsive each step of the way. It is a pleasure working with him and his great team.

Past Customer

Jan 29, 2025

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From Google

We were referred to BOR from an inspector when we needed the air ducts and HVAC system cleaned and moisture in the shower pan and curb mitigated. Carlos was my first contact and he was helpful and got me a quote and scheduled services within 24 hours of me accepting the bid. He was professional and informative from the first call. Then I met William who headed up the mitigation and he was so helpful and patient to explain everything he was doing. I had 101 questions from day one and they updated me everyday not only verbally but with pictures in an app. These are the guys you want to trust if you are unfortunate enough to need restoration/mitigation of any kind. Thank you William and Carlos!

Past Customer

Jan 27, 2025

·

From Google

Best Option Restoration of Central Texas's reply

Past Customer

Jan 27, 2025

·

From Google

Carlos and William are some of the best in the industry- professional, courteous, hard-working individuals Ive met yet. 10/10 I would use them again if I had any more issues. Thanks guys

Best Option Restoration of Central Texas's reply

Thank you!

Credentials

Background Check

Carlos Acevedo

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on insurance industry standards, as a remediation company there are some things that are not understood until affected materials are removed or treated. This could lead to a necessary adjustment.
What is your typical process for working with a new customer?
We provide our customer the information of the project and process, in regards to the work that will be done and the estimate timeline.
What education and/or training do you have that relates to your work?
We have certified IICRC technicians, which is an international body of certified training for cleaning and restoration. We are also a Texas State licensed mold remediation company.

Best Option Restoration of Central Texas

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