FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price materials, labor, my time and some operations costs.
- What is your typical process for working with a new customer?
I will typically schedule a visit to the customer’s location. Will listen to their request, discuss a few options to see what they prefer. I will provide relevant information about what we could do and how we would do it. Then, I write a proposal with photos, descriptions and itemized quote. When we reach an agreement on what to do and costs, I send an invoice. I ask for 40% before the start and 60% upon completion. Once we start the project, I like to put as many resources as possible until the project is completed and the customer is satisfied.
- What education and/or training do you have that relates to your work?
I used to work in tech. So I don’t really have a formal training in landscaping. I learn from others and from experience.