FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At GOLANGREEN Handyman, we believe in transparent pricing and fair deals. While our rates are competitive, we also offer discounts for repeat customers and referrals. There are no hidden fees – what you see is what you get. Rest assured, you'll always know exactly what to expect when it comes to pricing with us.
- What is your typical process for working with a new customer?
Our process for working with new customers is straightforward and customer-focused. Here's what you can expect: 1. *Initial Contact:* You can reach out to us via phone, email, or our website to discuss your project needs and schedule a convenient time for an estimate. 2. *Estimate:* We'll visit your location to assess the scope of work and provide you with a detailed, transparent estimate. 3. *Discussion:* We'll take the time to answer any questions you have and discuss your preferences and priorities for the project. 4. *Scheduling:* Once you approve the estimate, we'll work with you to schedule the work at a time that suits your schedule. 5. *Execution:* we will arrive on time and fully equipped to complete the job efficiently and to the highest standards. 6. *Completion:* We'll ensure that the work meets your satisfaction before finalizing the project. Your feedback is always valued and appreciated. 7. *Follow-up:* We'll follow up with you after the project is completed to ensure everything meets your expectations and to address any additional needs or concerns. Throughout the process, clear communication and customer satisfaction are our top priorities.
- What education and/or training do you have that relates to your work?
I brings a wealth of hands-on experience and practical knowledge to every project. While formal education is not the sole measure of expertise in our field, i honed my skills through years of on-the-job training and continuous learning. With over 15 years of combined experience in renovation and repair work, you can trust us to deliver quality craftsmanship and reliable service. Additionally, we stay up-to-date with industry best practices and techniques to ensure that we provide the best possible solutions for our customers.