FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flat-rate and based on the size of your home or office, the number of rooms, and the level of cleaning needed. We offer 20%+ discounts for recurring services and always provide transparent quotes upfront. No hidden fees—what you see is what you get.
- What is your typical process for working with a new customer?
We start with a brief intake or quote form, followed by a call or text to confirm the details. Then, we schedule your preferred cleaning time and send a confirmation email. You’ll receive reminders and updates, and our cleaners always arrive on time, prepared, and ready to impress.
- What education and/or training do you have that relates to your work?
Our team is thoroughly vetted on our standard operating procedures, and experienced in residential, commercial, and post-construction cleaning. We follow CDC-recommended cleaning protocols and safety procedures and are fully insured and bonded