FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Upfront, Flat Rate Pricing* At Made’s Plumbing, I will make sure you know exactly what you are paying for ahead of time once we fully Diagnose the issue. Thanks to my upfront, flat rate pricing model, you can rest assure knowing you’ll pay an affordable price for any service that I perform. More than that, you get to agree to a price before I start any work, keeping you in control of your plumbing system. You can also be confident knowing that I will explain what services I am going to perform-prior to starting the job. This means you can be aware of your options and make informed decisions about your plumbing service! When you know what the price will be ahead of time, it makes it easier for you to stick to your budget and get the quality plumber services you need and can afford. Upfront pricing keeps you in the loop. Flat rate fees keep your wallet happy.
- What is your typical process for working with a new customer?
First, I Introduce myself, get good contact information, then find out the best time for me to come and diagnose the problem.
- What education and/or training do you have that relates to your work?
I am a Masters Plumber and also a Journeymen Plumber with a responsible masters in business course Certificate.