FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Once we price the project, we do not say, oh by the way we forgot about this snd have to increase our price. Only time we increase price after coming to an agreement is when the customer decides they want to add on something.
- What is your typical process for working with a new customer?
Scheduling of on-site Service Call or Estimate. Onsite Diagnostic or Project Estimate Evaluation Go over detailed options for needed repairs and estimate options. Answer any questions customer has about cause of equipment problems or project details. Allow customer time to evaluate options presented or if customer is ready, start process for performing repairs or starting project.
- What education and/or training do you have that relates to your work?
4 years OJT commercial and residential electrical apprenticeship Navy High level electronics training HVAC/R EPA Universal Technician Certification Alabama HVAC Contractor License Texas HVAC/R Contractor License