FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is structured to provide you with the best value while ensuring high-quality service. Here are a few key points about our pricing: 1. Transparent Pricing: We believe in complete transparency. Our pricing details are clearly outlined with no hidden fees. You'll know exactly what you're paying for. 2. Competitive Rates: We regularly benchmark our prices against industry standards to ensure they remain competitive while reflecting the quality and expertise we offer. 3. Customizable Packages: We understand that every customer has unique needs. Our pricing packages are flexible and customizable to meet your specific requirements. 4. Value for Money: Our pricing reflects the value of our services. We focus on delivering exceptional quality and service, ensuring you receive the best return on your investment. 5. Detailed Estimates: For larger projects, we provide detailed estimates so you can see a breakdown of costs and understand how your money is being utilized. 6. Discounts and Promotions: We periodically offer discounts and promotions. Please ask us about any current offers that might be available. If you have any specific questions or need a customized quote, please don't hesitate to contact us. We're here to help you find the best solution within your budget.
- What is your typical process for working with a new customer?
Thank you for considering Prosperous Handyman services. We strive to make the process smooth and efficient for our new customers. Here is a step-by-step outline of our typical process: 1. Initial Contact: When you first reach out to us, we will discuss your specific needs and the scope of the work required. This can be done via phone, email, or through Thumbtack website. 2. Assessment and Consultation: We will have a phone consultation, if an on-site visit is needed, we will schedule a convenient time for an on-site visit to assess the project. During this visit, we will discuss your requirements in detail, provide expert advice, and answer any questions you may have. *** Note - There is an on-site fee of $85 to review the services needed. If you decide to proceed, the fee will be applied toward the total cost of the services rendered. 3. Detailed Estimate: Based on the assessment, we will provide you with a detailed estimate that includes the scope of work, materials needed, labor costs, and an estimated timeline. We ensure our estimates are clear and transparent with no hidden fees. 4. Scheduling the Work: Once you approve the estimate, we will schedule the work at a time that is convenient for you. We strive to be flexible and accommodating to your schedule. 5. Execution of the Project: Our team of skilled professionals will arrive on time and fully prepared to start the project. We take great care to respect your home, ensuring minimal disruption and maintaining a clean work environment. 6. Communication: Throughout the project, we maintain open lines of communication. We keep you informed of progress, address any concerns promptly, and ensure that you are satisfied with the work at each stage. 7. Completion and Review: After completing the project, we conduct a final review with you to ensure everything meets your expectations. We believe in delivering high-quality workmanship and strive for your complete satisfaction. 8. Follow-Up: We value our customers and believe in building lasting relationships. We will follow up after the project to ensure everything is functioning properly and to address any additional needs you may have. Our goal is to provide you with a seamless and stress-free experience. If you have any questions or need further information, please feel free to contact us. We're here to help! We look forward to the opportunity to work with you and deliver exceptional service.
- What education and/or training do you have that relates to your work?
Experienced plumber with 11 + years' experience under licensed professionals in electrical, carpentry, commercial and residential contractors and 4+ years in the Local Union 100.