Thorough Plumbing

$49/service call

estimated price

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Scheduling

Sewer and water systems

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Introduction

Home-owners contact information must be provided for services. We only provide on-site in person estimates for most accurate pricing. We do not provide on-line or phone estimates. "Honest reviews grow honest companies" When you hire us, you'll see that not only are you going to be taken care of but your home will be as well. Our goal is to make sure you understand your problem and what we can do to move forward. Sometimes this is simply making a simple repair but other times it's making the decision and doing a replacement. Payment options available if needed. First time home owner or just don't know your home. Just ask and we'll give you a walk through and teach you what to ask for and how to prepare for those situations that require turning off the water. Other than being a full service home plumber for leak detection and locate with knowledge of gas, sewer and water. We also do know a bit about water treatment with filtration systems and anti-scale devices for the hard water.

Overview

Hired 2 times

Serves Allen, TX

Background checked

License verified

3 employees

5 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Featured Projects

163 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Exceptional 5.0

11 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Curt S.

2 weeks ago

·

Hired on Thumbtack

I'm thrilled to find Thorough Plumbing. Ben was incredibly personable. We talked through our options. They wound up replacing both our water heaters, but that was my decision. He offered to flush them, but the age of them didn't make sense. 100% satisfied. I will use them again and again.

Details: Routine maintenance • Unusual noises from inside heater • No problem, just need maintenance • Gas tank • Attic • House

Water Heater Repair or Maintenance

Bella E.

3 weeks ago

The team at Thorough Plumbing arrived on time to discuss the situation with knowledge and great enthusiasm. They made me feel great about the situation even though I was very distraught at first. Definitely will call them back.

Thumbtack Customer

Nov 5, 2021

·

From Google

The pipe from the main into the house was leaking substantially. It needed to be fixed quickly. Jeff from Thorough was able to schedule an emergency repair call. He arrived around 6:30PM and worked on the repair until midnight. He did a great job on the repair and kept the size of the whole in the front yard as small as possible. I would highly recommend Thorough for any of your plumbing needs.

Thorough Plumbing's reply

Thank you Sir for the five stars and the review. Hope the grass grows back nicely

Thumbtack Customer

Nov 29, 2021

·

From Google

I called late in the day before Thanksgiving, we had a valve break and had to shut the water off. Everyone else that I called were done for the day but Jeff was willing to still come out and fix the valve. He did a great job, was the nicest person and very considerate. We had used another plumbing service and lost them to retirement, we have now found a new plumber!

Thorough Plumbing's reply

Thank you for the five stars and the review. I did find it difficult turning you down knowing that you had a home full of people for the holidays. It was fun seeing all the people excited about the plumber just doing some plumbing. Essential worker....definitely -Thorough Plumbing

Thumbtack Customer

Nov 14, 2021

·

From Google

Jeff is very professional and obviously knows what he is doing. He thoroughly explained the problem and what he needed to do to address the issue. He provided several options, and was not aggressive toward which option to choose. He demonstrated honesty and integrity throughout the process, and even directed me on how to address an issue outside of his scope of responsibility. He answered all of my questions and is a great resource for plumbing issues.

Thorough Plumbing's reply

Thank you for the five stars and the great review. Sometimes going with a plumbing company, it is out of convenience. Your sewer line having two breaks, we could have taken care of the entire scope of work but sometimes like yours, the city may take on a portion of the responsibility at no cost. Not always and not often but you got two for one on your sewer line. Again thank you for the review - Thorough Plumbing

Credentials

License

License Type: Plumber - Responsible Master Plumber (RMP) (TX)

License verified on 10/13/2024

Background Check

Jeffrey Baty

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate pricing that includes discounts for add-on tasks
What is your typical process for working with a new customer?
1. We say hello, "hello". 2. Learn about your problem and the relation to your home. 3. Offer a solution that comes with a price. 4. You either except or deny. If you except then we either do the work now since we have a fully stocked truck. Have you seen our trucks? Big! Or....it's a larger job not just a simple task and we plan out schedule that works. 5. We clean up and most of the time like we were never there. 6. We invoice by email and you can pay by any conventual method or financing over $1000. 7. You leave a five star review any and everywhere your little heart desires because now you know what a Thorough Plumber is.
What education and/or training do you have that relates to your work?
Other than years in the plumbing trade.... hmmm nuclear power plants. Does that relate?

Thorough Plumbing

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