FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a company that values transparency and fairness, we want our customers to understand our pricing structure so that they can make informed decisions. We offer a variety of discounts, including senior, military, and testimonial discounts, to show our appreciation for the customers who have served our country and supported our business.
- What is your typical process for working with a new customer?
1. Inspection Visit We perform a complete evaluation and provide you with a thorough explanation, including factual details about your current situation. 2.Diagnosis and Recommendations According to the findings, we present viable and timely solutions that fit your specific needs. 3.Maintenance, Repairs, or Installations We get to work. Our team of trained technicians arrive at your location to offer solutions and deliver the results you deserve.
- What education and/or training do you have that relates to your work?
Gem chimney Service is a fully licensed and insured service company. We are proud to be a member of and certified by some of the industry’s leading organizations and associations. Our technicians undergo extensive training and continuous education courses to keep them moving forward with the newest local codes, fire safety information and industry technology