FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work hard to keep our pricing fair and competitive, but at the end of the day, we are a small family owned business. We work diligently with our suppliers to get you the best price possible by building positive relationships with them.
- What is your typical process for working with a new customer?
When I work with new customers I always begin with the mindset of service. I’m there to help solve a problem, but the only way I can do that is to listen and ask questions. I don’t make a lot of comments or suggestions when I first meet a new client. I ask a lot of questions, take a lot of notes and pictures, and make sure that I understand their problem before making any kind of comment or suggestion.
- What education and/or training do you have that relates to your work?
I earned a bachelors degree and an MBA. Despite that, I have been around construction and carpentry, and been using my hands my entire life. I started working in construction full time in 2014.