FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing at Tree Masters of Tennessee is competitive and transparent. We offer upfront estimates for all our services, so you'll know exactly what to expect before we begin any work. We also provide discounts for various services, including seasonal promotions and referral discounts. Our goal is to provide high-quality tree care solutions at fair and affordable prices. If you have any questions about our pricing or potential discounts, feel free to reach out to us directly. We're here to help!
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with scheduling an on-site assessment. During this assessment, one of our certified arborists will visit your property to evaluate your tree care needs, answer any questions you may have, and provide a detailed quote for the project. Once the job is approved, our scheduling team will work with you to find a convenient time for the work to be completed. We strive to accommodate our customers' schedules as much as possible, and our goal is to complete the work within 2 to 3 weeks from the time of approval. Throughout the process, we maintain open communication with our customers to ensure that their needs are met and that they are satisfied with the results. Our team is dedicated to providing exceptional service from start to finish, and we look forward to the opportunity to work with you!
- What education and/or training do you have that relates to your work?
Our team of arborists brings extensive education and training to our work in the field. Each of our arborists has a minimum of 10 years of hands-on experience in tree care and maintenance. Additionally, they are ISA Certified Arborists, which means they have undergone rigorous training and testing to demonstrate their expertise in arboriculture. We prioritize safety in everything we do, which is why our arborists follow a regimented training plan with a major emphasis on safety protocols and procedures. This ongoing training ensures that our team stays up-to-date with the latest industry standards and best practices, allowing us to provide our customers with the highest level of service and care for their trees. With our team's extensive experience, education, and commitment to safety, you can trust us to handle all of your tree care needs with professionalism and expertise.