FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
DLV's pricing is based 100% on the job. In roofing there are many factors such as pitch of the roof, is the roof shingle, metal, rubber, ETC? An in-person inspection is almost always required to determine the price of the repair.
- What is your typical process for working with a new customer?
A DLV Territory Manager will make contact and schedule an inspection as soon as possible. In an emergency situation such as a storm we will come out and TARP a roof right away.
- What education and/or training do you have that relates to your work?
Our entire local leadership team and Territory Managers are all Certified and have completed Certainteed's Master Craftsman training program and testing. Every certificate is posted in our office.