FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have standard pricing for our moves. These prices are set by hourly rates. The hourly rate depends on the size and complexity of your move. Once our office has all the details of your move we can provide you with the correct rate based on what is needed.
- What is your typical process for working with a new customer?
We like to get as much information about the job first. Secondly we will provide a detailed quote. Once quote is reviewed by customer we can answer as many questions as the customer needs before paying the deposit for the move. Once the move is complete our customer service team will reach out to the customer to ensure they were 100% satisfied.
- What education and/or training do you have that relates to your work?
Our company has over 50 years experience combined. We have an onsite training facility in our 17,000 sq. ft. warehouse that allows us to continue training new employees as well as seasoned ones.