FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All prices (including fees) are discussed at time of booking or during booking inquiries. Our customers are always able contact us with any additional questions or concerns.
- What is your typical process for working with a new customer?
All customers must have a brief consult with someone from our team (via phone call, text, email, or trial) in order to confirm services. During this consult, specific details (such as date/time/number of people needing services) are discussed. To confirm booking, a non-refundable deposit is required.
- What education and/or training do you have that relates to your work?
Our team consists of beauty experts that have expansive experience, product knowledge, and customer service skills.