FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the material selected and total square footage, and it includes templating, fabrication, and installation. We offer free estimates, and there are no hidden fees. Additional costs may apply for backsplash, sink cutouts, edge upgrades, or removal of existing countertops. We also offer remnant discounts for small projects like vanities or laundry rooms.
- What is your typical process for working with a new customer?
Our process starts with a free online estimate based on your measurements or photos. Once the estimate is approved and a 50% deposit is received, we schedule an on-site templating visit for precise measurements. After templating, we move into fabrication and installation, typically completed within 3–5 business days. We keep communication clear and consistent throughout to ensure a smooth experience from start to finish.
- What education and/or training do you have that relates to your work?
Our team has over 29 years of hands-on experience in the stone industry, including granite, marble, and quartz fabrication and installation. We’ve learned through years of real-world training — mastering everything from templating and cutting to polishing and precise installation. As a family-owned business, our skills have been passed down, refined, and constantly improved to meet the highest standards of craftsmanship and customer care.