Everything Locks

Thank you for sharing your feedback. I want to reiterate clarity regarding this situation. When I arrived, your vehicle was throwing multiple error codes, including issues related to the PCM/ECM. Additionally, the battery was completely shot, and the van had been sitting unused for months. I recommended replacing the battery as a cost-effective first step, but I was clear that this might not resolve all the issues with your vehicle. I also advised that you consult a mechanic, as I specialize in keys, not mechanical repairs. Despite the challenges, I returned later in the day to continue assisting you, taking time out of my schedule to provide support. Ultimately, the key I made opens the van but does not start it due to the underlying issues with the vehicle’s systems. I offered not to charge you for my time given the circumstances, but you chose to purchase the key and its key code for future use. I strive to provide the best service possible and regret that your experience did not meet your expectations. However, your vehicle’s condition and mechanical issues were beyond the scope of my expertise. I appreciate your understanding.