FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All pricing for jobs will be different and based on the work needed to complete the job. Key factors that effect pricing include: Access to the pipes Amount of piping needed to be done Any specialty items or equipment needed Amount of material and labor projected for the job
- What is your typical process for working with a new customer?
Our typical response time is same day to communicate with the customer about their plumbing issues. After a brief conversation, we can schedule a time and estimate to complete the work. The customer is scheduled in our dispatch software which keeps them in the loop at all times. For our bigger projects, we can schedule a a time to visit the project in person with the customer to go over all the details. This consultation is free.
- What education and/or training do you have that relates to your work?
Green Group currently has multiple licensed Master plumbers on the team, as well as, several other highly trained technicians. Together, Green Group has over 60 years of plumbing experience serving Middle, Tn with all things plumbing.