FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We give "Free Estimates" over the phone. We charge a fee for on site consultations.
- What is your typical process for working with a new customer?
We will talk on the phone and find out what the scope of work will be. We will go over everything we think is necessary and anwer all questions the customers have. After we have talked on the phone we will see if Dreamscapes would be a good fit to do the customers project. If we are a good fit we will proceed.
- What education and/or training do you have that relates to your work?
Dreamscapes has been in the Pond business for over 16 years. During that time we have installed ponds with fellow Certified Aquascape Contractors in Chicago IL. area (7), In Wisconsin, Colorado, Texas, Florida, Alabama, Missouri, California, North Carolina and Ohio. Dreamscapes by ourselves have installed ponds and waterfalls in Arkansas, Mississippi, Florida, Alabama, Georgia and over a 100 in Tennessee (Memphis Area). We have received extensive training from the manufacturers of the products we install. We are Certified Aquascape Contractors and we are Certified in Firestone pond liner installation.