FAQs
- What is your typical process for working with a new customer?
First contact the customer to get a better understanding of the issue and try to recreate it.
- What education and/or training do you have that relates to your work?
I have an Associate's Degree in Computer Networking. I am Certified in Microsoft 365 Fundamentals, Microsoft 365 Security, CompTIA A+, CompTIA Cloud Essentials, and ITIL.
- How did you get started doing this type of work?
I love this type of work, I started in my youth and my passion grew to the present.