FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$25 Discount is applied to any show for Pre-Paying the event with a Credit or Debit Card. Otherwise, a 50% Deposit is required to book any event. Cancellations, are allowed up to 7 days prior to the event, however a deposit fee of 50% of the total price will be retained by Michael Clayton to cover missed opportunities to fill a reserved time. Changes in the event date and time are allowable, but based upon Michael Clayton's schedule and availability.
- What is your typical process for working with a new customer?
1. Determine the Need and Objective, first. 2. Understand the Location and Venue. 3. Understand the Budget, if any. 4. Recommend a program that will fit those criteria. If necessary, customize an existing program to accommodate the venue and budget. 5. Email an Invoice/Agreement that maps the date/time/location and services to be rendered, along with any special requests or concerns. 6. Event is added to calendar once deposit or payment in-full is received. 7. An email receipt is sent through credit card processor. 8. Follow-up phone call or correspondence is sent confirming the event as the event date approaches.
- What education and/or training do you have that relates to your work?
Bachelors Degree in Education. Professional Corporate Trainer.