FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on square footage, pets in home, and specific details the job requires.
- What is your typical process for working with a new customer?
Typically, unless the home was already being routinely cleaned, Pro-Maid's process requires a deep clean intially that includes all of the detail work, such as baseboards, windows, doors, door and window frames, shutters, cabinets, oven, lighting fixtures, fan cleaning, microwave, through cleaning of lime buildup and hard water stains, in addition to many other things. All maintenance cleans are substantially discounted after the initial clean which includes dusting, counters, stovetop, baths/showers, sinks, toilets, mirrors, vacuuming and mopping, as well as maintaining certain deep clean details during the discounted follow up cleanings.
- What education and/or training do you have that relates to your work?
In addition to running this business I have a bachelor's degree, and completed coursework for a Master's degree, while I am currently completing my thesis. I have worked for multiple maid services and run my own alongside a co-owner whom I still consult with on a regular basis. I also have experience as a teacher in STEM. I'm highly experienced in home cleaning, organization, and customer service/satisfaction.