Smith Roofing & Exteriors
Smith Roofing & Exteriors

Smith Roofing & Exteriors

Free on-site estimate


Repairs needed

Responds in about 2 hours


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Introduction
Smith Roofing is not your average roofing & exterior company. We are truly a service-based roofing company that always puts our customers first, and our reviews speak for themselves. From our fully trained and background-checked roofing specialists to our experienced office staff, we stand behind our work 100%. We back that up with the industry's best warranties. Call us and you will not be disappointed! —Thumbtack Top Pro Status —Google 525+ 5 Star Reviews —Better Business Bureau A+ Complaint-free Record —NextDoor Neighborhood Fave — Best Home Services —Home Advisor Elite Service Award —CityView Best of the Best Top 3 Residential Roofers —Angi Top rating — Exceptional Customer Service —TAMKO Pro Diamond Certified Contractor —Owens Corning Platinum Preferred Contractor —James Hardie #1 Top-rated Roofing Contractor
Overview

Hired 31 times

Serves Knoxville, TN

Background checked

License verified

13 employees

10 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Projects and media

109 photos

Projects and media

109 photos

Specialties
Current roof material

,

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

72 reviews

5
91%
4
3%
3
3%
2
0%
1
3%

Read reviews that mention:


pro avatar
Michael B.
Sep 18, 2021
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Hired on Thumbtack

Hired on Thumbtack

I reached out to get a roof from Smith Roofing. Home insurance claim, Smith said they would have the ac vents combed, roof replaced, ceiling where leak was, replaced. I got a roof. And excuses. Job not finished. I have been patient with this knowing economy for supply was high. Still I signed a contract for this to be done. So far not complete. Guess mold is ok with them, not with me. Beware, changes hurt customer.

Details: Flashing needs to be repaired or replaced • Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • Asphalt shingles • Insurance claim is pending approval • Residential

Smith Roofing & Exteriors's reply
Thank you for your feedback, Michael. While we can appreciate your review, we would like to clarify some of the information you provided. We were happy to replace your roof; however, we explained that insurance wasn't providing enough to cover the cost of your ceiling repairs. I'm sorry you feel that we were making excuses. We do appreciate your business and hope that you can understand our perspective.
Roof Repair or Maintenance
pro avatar
Pedro G.
Nov 12, 2024
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Hired on Thumbtack

Hired on Thumbtack

Overall quality was very good. The estimate consultation and the actual project work was handled professionally. An area that was not as good, was the follow up communication after the estimate consultation leading to the project start date. I had to initiate the communication to stay updated.

Details: Rain gutter(s) need to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
pro avatar
Chris S.
Jun 18, 2024
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Hired on Thumbtack

Hired on Thumbtack

Struggled a bit with scheduling/follow up and getting someone out to do the work but did a quality job and fixed an oversight without issues.

Details: Roof and/or gutter cleaning • Flashing needs to be repaired or replaced • Two-story building • 11 - 20 years old • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
pro avatar
Patsy H.
Feb 7, 2024
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Hired on Thumbtack

Hired on Thumbtack

John Sims has been very helpful during this process.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
pro avatar
Betty C.
Jul 20, 2021
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Hired on Thumbtack

Hired on Thumbtack

Although Conner Buis came out and looked at the our problem, he never sent us a reply with an offer and contract for fixing our leak. A waste of our time and his.

Details: Flashing needs to be repaired or replaced • Single-level building • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
Credentials
License

License Type: BC-A – Contractor – Residential (TN)

License verified on 10/23/2023

Background Check

Christopher Smith