Duct Doctor - Knoxville
contact for price
Duct and vent type
Responds within a day
Introduction
Family owned, all inclusive rates, locally operated.
Overview
Hired 1 time
Serves Knoxville, TN
Background checked
2 employees
21 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
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Reviews
3.0
4 reviews
5
50%
4
0%
3
0%
2
0%
1
50%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Thumbtack Customer
Mar 13, 2024
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From Google
From Google
These are the MOST professional people we've ever hired! Their attitude is incredibly pleasant; their work ethic is amazing; their courtesy is beyond compare; the obvious pride they take in their work is incomparable. We had a local HVAC system that we've used for years supposedly clean our duct work in 2020; it is quite obvious they did not! The relief felt at having professionals actually be professional is beyond compare. By all means, you don't think you're "dirty" but trust me...you are! Hire these folks and breathe easier!
Duct Doctor - Knoxville's reply
Thank you, Carole!
Julie F.
Aug 17, 2024
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Hired on Thumbtack
Hired on Thumbtack
Here’s the long in the short of it… Scheduled for them to be there Friday, the 16th at 3 PM. Twice that week they tried to state the appointment was for 1 PM on the 16th. Both times I replied now it’s 3 PM. 11:30am on Friday the 16th, I get a text stating that they finished up an earlier appointment and will be there by 1 PM and is that OK? I replied no I’m at work and we need to keep the appointment as scheduled.
11:45 AM I get a text saying that “they had an engine accident and spilled oil all over the highway and would be heading back to Knoxville. I find that highly coincidental and do they take me as a moron? Did I mention they sent me an invoice not once, but twice?
I wouldn’t recommend them based on my scheduling experience. Very poor Customer Service overall.
Details: House • Single-level building • 1,000 - 2,000 sq ft • Heating and cooling • Dryer • Exhaust (bathroom or kitchen) • 11 - 20 vents
Duct and Vent Cleaning
Credentials
Background Check
Scott Maclellan