FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pride of our team is doing the job the customer asked for and expects. We tailer our communication to fit your needs. We will deliver a high-quality product at a very good price. Doing the project right the first time is always cheaper than having to do it again.
- What is your typical process for working with a new customer?
Step 1. Get some details and project needs over the phone or via email. (pictures always help) Step 2. Visit the project and get information and assess the job. Step 3. Discuss options with client (In person or over the phone) Step 4. Provide an Estimate of the work discussed
- What education and/or training do you have that relates to your work?
I have been in the Hard Surface flooring business for over 10 years. I have also been running paint and stain crews for 3 years. Our business is new, but we are not. Once you talk with us you will agree.