Rapid Response Plumbing, Heating & Cooling

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Air handler location

A/C services needed

Responds in about 2 hours

Introduction

Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.

Overview

Hired 23 times

Serves Franklin, TN

Background checked

22 employees

8 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Specialties

A/C services needed

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Great 4.8

13 reviews

5

92%

4

0%

3

8%

2

0%

1

0%

Read reviews that mention:

Joe H.

4 weeks ago

·

Hired on Thumbtack

Aron and Brian showed up on time. They explained to me what they were doing after they evaluated my leaky faucet problem. Once they repaired it they offered me options for service and parts payment or the service plan. I will definitely use Rapid Response again!

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • Townhouse

Rapid Response Plumbing, Heating & Cooling's reply

Thank you so much for your kind words! I’m thrilled to hear you had a great experience. Your feedback means a lot to us!

Plumbing Pipe Repair

Matthew b.

2 weeks ago

·

Hired on Thumbtack

Our technician was great! He explained it thoroughly as possible. He was on time and quick with his assessment. I highly recommend this company for any issues. Thank you for a great experience and insight!

Details: Repair • Only warm air is blowing from the vents • Outside • Outside • House

Central Air Conditioning Repair or Maintenance

Thumbtack Customer

Aug 12, 2024

·

From Google

Rapid Response was awesome! I called 5 companies and only 2 other companies even answered the phone. The others wanted to charge $100 or more just to come do an estimate. Rapid response not only gave me an estimate but checked all my plumbing for next to nothing. Such great value. And Aaron C, the tech who came by was awesome. It was the end of the day, and I felt like he was really thorough, wasnt in a rush and was just a pleasure to have in our home. Thank you guys!!

Thumbtack Customer

Jul 27, 2024

·

From Google

Aaron Croley was so professional and caring also about our home the company sent a link so we could know when in route and when they would be here. If you need a awesome plumber he is your man.Matt Parrish works in the heating and A/C side of the company. He was also so professional and a expert in his line of work. He was in our attic and said I am going to move this boxes that are next to the heater so they don't catch fire. Those boxes have been up there for years and we have our A/C's and heaters checked every year. This is the first company cared enough to share and move them. We will stay with this company for all of our A/C, heating and plumbing needs.

Rapid Response Plumbing, Heating & Cooling's reply

Hi Sherry, thank you so much for taking the time to leave such a glowing 5-star review for Rapid Response Plumbing, Heating & Cooling! We are thrilled to hear that both Aaron and Matt provided you with professional and expert service for your plumbing and heating/A/C needs. We always strive to go above and beyond for our customers, and we truly appreciate your kind words about our company. We are glad that our service exceeded your expectations and made you feel taken care of. Thank you for choosing us, and we look forward to being your go-to for all your future plumbing, heating, and cooling needs. Take care! - The Rapid Response Team

Thumbtack Customer

Jun 28, 2024

·

From Google

I highly recommend this company. They really went out of their way to help us. Danielle and Alexandria were very professional and understanding. Will use them again!

Credentials

Background Check

Jackson Carr

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are happy to extend discounts for Active military, Seniors, and our Rapid Club members.
What is your typical process for working with a new customer?
New or Old customers, we will treat you with the highest level of service. There is about 2 minutes of additional questions to get you set up in our system.
What education and/or training do you have that relates to your work?
Our entire team goes through rigorous hvac training prior to being field techs with a combined work experience of over 100 years of service.

Rapid Response Plumbing, Heating & Cooling

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