Rapid Response Plumbing, Heating & Cooling

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Introduction

Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.

Overview

Hired 74 times

2 similar jobs done near you

Background checked

22 employees

9 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Featured Projects

16 photos

Heating System Repair or Maintenance - Antioch 202
Heating System Repair or Maintenance
Thermostat Installation or Repair - Nashville 2024
Thermostat Installation or Repair
Fireplace and Chimney Cleaning or Repair - Brentwo
Fireplace and Chimney Cleaning or Repair
Heating System Repair or Maintenance - Pleasant Vi
Heating System Repair or Maintenance

Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Great 4.7

32 reviews

5

91%

4

0%

3

3%

2

0%

1

6%

Read reviews that mention:

Nancy W.

Oct 10, 2024

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Hired on Thumbtack

I had two toilets that weren’t flushing. Rapid Response Plumbing, Heating and Cooling responded quickly and fixed both toilets. I definitely would recommend using them for my next project.

Details: 2 toilets • Municipal water (most common) • Townhouse

Rapid Response Plumbing, Heating & Cooling's reply

Hi Nancy, Your feedback means a lot to us and motivates our team to keep delivering the best experience possible. Thank you for always trusting Rapid Response Plumbing Heating and Cooling.

Toilet Repair

Joe H.

Aug 29, 2024

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Hired on Thumbtack

Aron and Brian showed up on time. They explained to me what they were doing after they evaluated my leaky faucet problem. Once they repaired it they offered me options for service and parts payment or the service plan. I will definitely use Rapid Response again!

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • Townhouse

Rapid Response Plumbing, Heating & Cooling's reply

Thank you so much for your kind words! I’m thrilled to hear you had a great experience. Your feedback means a lot to us!

Plumbing Pipe Repair

Harrison C.

Sep 26, 2024

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Hired on Thumbtack

Vance was wonderful to work with. Very professional and able to easily communicate the reason for the issue I was having and then able to fix it.

Details: Repair • Outside • Outside • House

Rapid Response Plumbing, Heating & Cooling's reply

Hi Harrison, Thank you so much for your kind words! We’re thrilled to hear that Vance provided you with such a positive experience. Effective communication and professionalism are our priorities, and it’s great to know he was able to resolve your issue. We appreciate your feedback and look forward to assisting you again in the future!

Central Air Conditioning Repair or Maintenance

Matthew b.

Sep 12, 2024

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Hired on Thumbtack

Our technician was great! He explained it thoroughly as possible. He was on time and quick with his assessment. I highly recommend this company for any issues. Thank you for a great experience and insight!

Details: Repair • Only warm air is blowing from the vents • Outside • Outside • House

Rapid Response Plumbing, Heating & Cooling's reply

Hi Matthew, Thank you so much for your wonderful feedback! We’re thrilled to hear that our technician provided thorough explanations and was punctual in his assessment. Your recommendation means a lot to us! We’re here to help anytime you need assistance. Thanks again for choosing us!

Central Air Conditioning Repair or Maintenance

Thumbtack Customer

Jul 27, 2024

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From Google

Aaron Croley was so professional and caring also about our home the company sent a link so we could know when in route and when they would be here. If you need a awesome plumber he is your man.Matt Parrish works in the heating and A/C side of the company. He was also so professional and a expert in his line of work. He was in our attic and said I am going to move this boxes that are next to the heater so they don't catch fire. Those boxes have been up there for years and we have our A/C's and heaters checked every year. This is the first company cared enough to share and move them. We will stay with this company for all of our A/C, heating and plumbing needs.

Rapid Response Plumbing, Heating & Cooling's reply

Hi Sherry, thank you so much for taking the time to leave such a glowing 5-star review for Rapid Response Plumbing, Heating & Cooling! We are thrilled to hear that both Aaron and Matt provided you with professional and expert service for your plumbing and heating/A/C needs. We always strive to go above and beyond for our customers, and we truly appreciate your kind words about our company. We are glad that our service exceeded your expectations and made you feel taken care of. Thank you for choosing us, and we look forward to being your go-to for all your future plumbing, heating, and cooling needs. Take care! - The Rapid Response Team

Credentials

Background Check

Jackson Carr

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are happy to extend discounts for Active military, Seniors, and our Rapid Club members.
What is your typical process for working with a new customer?
New or Old customers, we will treat you with the highest level of service. There is about 2 minutes of additional questions to get you set up in our system.
What education and/or training do you have that relates to your work?
Our entire team goes through rigorous hvac training prior to being field techs with a combined work experience of over 100 years of service.

Rapid Response Plumbing, Heating & Cooling

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