E&C ProCraft Plumbing

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Introduction

Craftsmanship and transparency are the foundations of our business. We believe in doing things the RIGHT way, from beginning to completion. We provide our customers with as much information as possible every step of the way to help them make informed decisions about their repairs and installations. We pride ourselves on recommending necessary repairs and services, and never selling customers things they don’t need.

Overview

Background checked

License verified

3 employees

2 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

7 reviews

5

100%

4

0%

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Read reviews that mention:

Amanda F.

Feb 22, 2025

Brad and Daniel were great. I was freaking out about sewage backing up into my house, but they worked quickly all while explaining what they needed to do to get it draining, and that it would need a more permanent fix that they would give me an estimate for. The estimate was fair, so they came back in a couple days to replace my whole sewer line. We haven’t had a problem since!

Devin R.

Feb 3, 2025

Brad is outstanding, and I would imagine the other guys are equally good. Showed up quickly, located our leak, and presented me a few options on how to repair it. He finished the work quickly, didn’t leave a mess, and charged us a fair rate. Will be calling him again the next time we need a plumber.

Amanda M.

Feb 2, 2025

Super impressed with these guys. Brad came out to check out my leaking water heater a few weeks back. He took the time to explain what was going on, and that when the tank itself is leaking there is no way to repair it…the only option is to replace. I appreciate that he took the time to explain my different options, and didn’t talk down to me simply because I’m a woman. He gave me a few different brands of tanks to choose from, and recommended one of the lower priced options instead of “selling me” on the highest priced tank. He was able to swap it out that same day, and gave me a very reasonable price. There are still some honest companies out there!

Jacob G.

Feb 2, 2025

Brad and his guys were amazing. Our drains were all backing up into the house and we were panicking! They were able to come out within a few hours and got our main sewer line cleared pretty quickly..thank god. Brad offered to do a free camera inspection of our sewer line to find any hidden problems…and boy did he find some. After reviewing the footage with me, he pointed out a section of our line that had completely collapsed and offered to estimate the repair. While certainly not cheap, his price was reasonable considering how much work was involved. We flat out didn’t have the cash to pay for such a big repair, but thankfully they connected us with a bank that was willing to finance our repair at a decent interest rate. The guys came back a few days later, dug up the collapsed section, and replaced the whole thing in the same day! The amount of work they got done so fast was impressive. They did a great job cleaning up and filling in the trench they had to dig. Aside from the grass missing in the places they had to dig, you can hardly tell there was ever a hole! They’ll be our go to plumbing company from now on.

Sue R.

Feb 1, 2025

Credentials

License

License Type: Plumber – Limited License (TN)

License verified on 2/2/2025

Background Check

Bradley Heinss

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do have a minimum service charge to come onsite to inspect/diagnose/estimate the job. However, if you choose to move forward with one of our repair options presented, that service charge is waived in lieu of the price of the repair.
What is your typical process for working with a new customer?
Our typical flow is to gather as many details as possible from the customer ahead of time, preferably with photos or video as well. Some jobs can be estimated before arriving onsite, while others cannot be based on the circumstances. Once we arrive onsite we will inspect/diagnose the issue, explain the situation to the customer as clearly as possible, then present a few options/prices on how to proceed. We like to inform our customers as much as possible, then empower them to make the best choice for their situation and budget.
What education and/or training do you have that relates to your work?
Years of formal education, and decades of learning on the job.

E&C ProCraft Plumbing

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