FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
O'Grady Electric is an electrical company that offers a range of services for residential clients. Our prices may vary depending on the type of electrical work required, the complexity of the job, and the location. We typically charge flat rate fees which are dependent upon the complexity of the project. Our pricing may also include the cost of materials and any necessary permits. Our electricians may be available for emergency or after-hours services, which may come at an additional cost. It is important to request a detailed quote from O'Grady Electric before starting any work, because we ensure that the pricing is transparent and competitive.
- What is your typical process for working with a new customer?
When you contact O'Grady Electric, the first step is to gather information about your electrical needs. This may involve asking questions about the type of electrical work required, the location, and your expected timeframe for completion. We may also inquire about any specific details or preferences, you, the customer may have. Once we have a clear understanding of your needs, we will schedule an appointment for a consultation or assessment. During this visit, our electrician will assess the electrical system, discuss any potential issues or concerns, and provide recommendations for solutions. Our electrician may also provide a detailed quote for the work required, including an estimate of the time demands and any necessary materials. When you decide to proceed with the work, we will schedule a time to complete the job. During the job, our electrician will work efficiently and with minimal disruption to your daily routine. Once the work is complete, we will ensure that the site is left clean and tidy and that the electrical system is functioning correctly. After the job is complete, we may follow up with you to ensure that they are satisfied with the work and address any additional questions or concerns. We may also provide information about ongoing maintenance or future electrical needs. By providing a high level of customer service and quality workmanship, O'Grady Electric strives to build lasting relationships with our customers.
- What education and/or training do you have that relates to your work?
At O'Grady Electric, all of our electricians receive extensive training and hands-on experience to ensure that they have the knowledge and skills required to handle a wide range of electrical projects. Our electricians undergo rigorous training programs that cover both theoretical and practical aspects of electrical work, including safety procedures, and code compliance. Additionally, our electricians receive ongoing training and education to stay up-to-date with the latest industry standards and best practices. With their extensive training and experience, our electricians are well-equipped to deliver high-quality workmanship and exceptional customer service on every project they undertake.