FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My company charges $110 for a service call for the first hour. This includes the time it takes to diagnose the whatever the problem is and giving the customer an estimate on how much it will cost for a solution. If the customer agrees to the estimate I will waive the service charge fee.
- What is your typical process for working with a new customer?
On any major project the customer will be expected to cover the material costs upfront with a deposit of 1/2 the total estimate. The other half of the invoice is to be paid upon the completion of the project.
- What education and/or training do you have that relates to your work?
My company has over 20 years experience in the electrical trade.