Better focus Technology

Top Pro

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Computer issue

Computer type

Desktop or laptop

Responds in about 48 min

Introduction

As a network Engineer / IT Administrator. CISCO, CompTIA Security+, ITSM – Incident Management Certified with over 13 years of experience in designing, developing, and managing highly optimized networks, installation of new hardware/software systems. I strive for excellence with dedication, proactive approach, positive attitude and passion towards the work that will fully utilize my logical and reasoning abilities in the best possible way for the fulfillment of personal and organizational goals.

Overview

Current Top Pro

Hired 354 times

11 similar jobs done near you

Background checked

5 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

25 photos

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

205 reviews

5

98%

4

1%

3

0%

2

0%

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1%

Read reviews that mention:

Kenny J.

Jan 28, 2024

·

Hired on Thumbtack

Charles is a genius. He is the best computer repair guy in Middle Tennessee. He did an excellent job in diagnosing the issue and repaired my computer..He is highly recommended

Details: PC • Laptop • Computer not turning on • My home, venue, etc. • At the pro’s location

Computer Repair

Bruce B.

6 days ago

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Hired on Thumbtack

Charles was fantastic! We needed a laptop cleaned up and data transferred to a new replacement computer for my wife. Charles came to the house on the day before Christmas and cleaned up our almost new laptop for my grandson's Christmas gift and set up my wife's new computer to use. We did not expect him till after the holiday, however he made time for us!! This was elementary work for him, however way beyond my knowledge, he also worked on some other computer related items that have been nagging me for almost a year now. Everything works as it should! Charles went above and beyond my expectations and I would not hesitate to have him return to help out two (my wife and I) old dodgers out of jam! Thank you Charles and Merry Christmas! Bruce and Polly

Details: Personal (Home) • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Jayme B.

Nov 21, 2024

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Hired on Thumbtack

Charles did an amazing job fixing my son‘s computer. It had multiple problems, had even been sent back to the factory and it was still not working. Charles got it working in two days. He was always on time and communicated next steps. I would highly recommend and definitely would use him again

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Joyce G.

Nov 6, 2024

·

Hired on Thumbtack

Charles responded within 12 minutes of my request and was at my home the same day. He wiped the hard-drive of one computer and saved data to flash drive. He restored a 2nd computer, and reset a 3rd so that I could attach files. He is timely, quick to.respond, professional, patient, and knowledgeable. Before leaving, he made sure he had taken care of all my technology needs and everything was operating efficiently. Charles is trustworthy and does an outstanding job!

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair

Ben S.

Aug 27, 2024

·

Hired on Thumbtack

Charles is fantastic. This is the second time I have used him for computer related issues and he is quick to respond and does an outstanding job.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

Charles Bobofuh

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our Pricing values the customer more. we are committed to make easy on our customers
What is your typical process for working with a new customer?
We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date in every step of the way.
What education and/or training do you have that relates to your work?
CompTIA Security+ Cisco Certified Specialist – Enterprise Advanced Infrastructure Implementation Cisco Certified Network Associate (CCNA) ITSM – Incident Management AWS B.Sc DIPLOMA IN INFORMATION TECHNOLOGY Global Data Protection Certificate in Working with Respect Market Conduct Information Security and Record Management