Better focus Technology

Top Pro

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Computer issue

Computer type

Desktop or laptop

Responds in about 28 min

Introduction

As a network Engineer / IT Administrator. CISCO, CompTIA Security+, ITSM – Incident Management Certified with over 13 years of experience in designing, developing, and managing highly optimized networks, installation of new hardware/software systems. I strive for excellence with dedication, proactive approach, positive attitude and passion towards the work that will fully utilize my logical and reasoning abilities in the best possible way for the fulfillment of personal and organizational goals.

Overview

Current Top Pro

Hired 338 times

11 similar jobs done near you

Background checked

5 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

25 photos

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

196 reviews

5

97%

4

1%

3

0%

2

1%

1

1%

Read reviews that mention:

Kenny J.

Jan 28, 2024

·

Hired on Thumbtack

Charles is a genius. He is the best computer repair guy in Middle Tennessee. He did an excellent job in diagnosing the issue and repaired my computer..He is highly recommended

Details: PC • Laptop • Computer not turning on • My home, venue, etc. • At the pro’s location

Computer Repair

Joyce G.

3 weeks ago

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Hired on Thumbtack

Charles responded within 12 minutes of my request and was at my home the same day. He wiped the hard-drive of one computer and saved data to flash drive. He restored a 2nd computer, and reset a 3rd so that I could attach files. He is timely, quick to.respond, professional, patient, and knowledgeable. Before leaving, he made sure he had taken care of all my technology needs and everything was operating efficiently. Charles is trustworthy and does an outstanding job!

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair

Ben S.

Aug 27, 2024

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Hired on Thumbtack

Charles is fantastic. This is the second time I have used him for computer related issues and he is quick to respond and does an outstanding job.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Yo L.

Apr 30, 2024

·

Hired on Thumbtack

This company excels in their work! The job I need was done proficiently and with quality. They even gave me a new upgrade for my old computer. They stay up late just to make sure the job gets done. Charles does an excellent job of walking you through step-by-step. I felt comfortable and safe with dropping my computer off. They even have a service where they will pick it up or drop it off for you as well. Overall, I will be using them again as needed. Thank you so much!

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair

Michael S.

Apr 17, 2024

·

Hired on Thumbtack

I ran into a situation with my computer that I use for my business. This was a time sensitive situation. I called at 12 noon and he first spoke with me on the phone to help walk me through potential problems that I could troubleshoot on my own. With no luck, he ended up driving an hour to my house to help identify the issue. After roughly an hour, the issue was identified. He did a great job and is very humble in his work.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Credentials

Background Check

Charles Bobofuh

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our Pricing values the customer more. we are committed to make easy on our customers
What is your typical process for working with a new customer?
We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date in every step of the way.
What education and/or training do you have that relates to your work?
CompTIA Security+ Cisco Certified Specialist – Enterprise Advanced Infrastructure Implementation Cisco Certified Network Associate (CCNA) ITSM – Incident Management AWS B.Sc DIPLOMA IN INFORMATION TECHNOLOGY Global Data Protection Certificate in Working with Respect Market Conduct Information Security and Record Management