FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
That they are only estimates. Sometimes they can be to high. Every job is different. I will always be fair and honest. Also communicating with you if the price changes beforehand.
- What is your typical process for working with a new customer?
•Introductions a phone call to set up a time and day that works best for you. •Viewing- walk thur or pictures sent to me. •Communication-YOUR Expectations of my services.(Allergies, special requests, pet info,)anything I should be aware of. •Estimate! •Communication on where and when access to the residence •Clean! •Walk thur- let me know if I missed anything. •Invoice •Review •Rebook ;)
- What education and/or training do you have that relates to your work?
I was trained by a 5 star hotel as head housekeeper. (Not allowed to say)! But we had CDC guidelines to follow. Also health inspections monthly