FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a veteran myself, and someone who respects the military, I give a 10% military discount. My prices are very fair, and I don’t raise them when I get to the house—unless a customer wants to add on to the original estimate. Also, my minimum charge for any job is $100.
- What is your typical process for working with a new customer?
My process with a new customer is basically the same as with a repeat customer. We usually agree on a price for the job, set up a time and date for the work, and meet at that time.
- What education and/or training do you have that relates to your work?
I am certified by the IICRC in carpet cleaning, upholstery cleaning, and carpet repair.