PROS HEATING & AIR

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Introduction

PROS is your Family owned and operated residential and light commercial heating and air conditioning company. We pride ourselves on providing "Professional, Reliable, and On-time Services" at an honest price. Our customers are always our first priority! PROS makes sure you receive an experienced, licensed and insured technician every time we come to your home. The office staff here at PROS is committed to providing amazing customer service and even offer convenient communication for all customers by phone, text messaging or email. Our company offers 24/7 Emergency After Hours and Weekend Services for anyone who calls with an issue. We provide a variety of services for your home including Free Estimates, AC & Furnace Repairs, Diagnostics, AC & Furnace Installations, Maintenance, Service Agreements, Air Quality Solutions, and even Plumbing Services such as Water Heater Replacements, Drain Cleaning, Fixture Installations, and much more! PROS Heating and Air serves Charleston and all surrounding areas including Charleston AFB, Summerville, Ladson, Hanahan, Goose Creek, Moncks Corner, North Charleston, West Ashley, Sullivan’s Island, Mt Pleasant, James Island, Folly Beach, Daniel Island, Johns Island, Isle of Palms, Kiawah Island, and if your city is not listed please call us anyways! PROS is a supporter of the Wounded Warrior Project and offer a 5% Military Discount to all active and retired service members. Visit our website for more information about our company and services. Call the PROS, where we treat you like Family!

Overview

Hired 75 times

Background checked

5 employees

7 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Featured Projects

27 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Great 4.8

60 reviews

5

92%

4

3%

3

3%

2

0%

1

2%

Read reviews that mention:

Tommy M.

Jan 11, 2017

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Hired on Thumbtack

Wesley is a true professional. He met me at the property the same day that I called him. He immediately went to work to assess my problem and I had a quote for repairs within 12 hours. I would definitely recommend PROS to anyone and I will be using them again if the need arises.

Plumbing Drain Repair

Jessica D.

Mar 11, 2018

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Hired on Thumbtack

The whole process of scheduling the appointment was very easy, and Wesley was very punctual. We had a problem with the downstairs heating not working, yet the upstairs heating was working. He figured out the problem and repaired our heating system very quickly. The price was extremely reasonable as well. Wesley is an extremely nice, personable man who did not try to sell us anything we did not need, which we really appreciated. We will definitely recommend to friends and neighbors!

Details: Repair • Heat Pump • No heat • Natural gas • Attic • Less than a week ago • Two-story building • House

Heating System Repair or Maintenance

Rick L.

May 18, 2017

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Hired on Thumbtack

Very honest and though my repairs will incur some cost I was given options. The previous companies did not do that. Frankie was helpful in explaining my situation and options for my system. He also took pictures to help me understand. Thank you for your help so far we're happy that we called.

Central Air Conditioning Maintenance

Ryan C.

Dec 22, 2016

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Hired on Thumbtack

Wesley was on time and very knowledgeable. He performed an honest assessment, check up and cleaning of my HVAC system, and gave sound recommendations for future repairs. For routine maintenance and check ups, I would recommend this business.

Central Air Conditioning Maintenance

Richard A.

Jan 4, 2017

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Hired on Thumbtack

He moved my washer connection about 8 feet, move the stove gas line about 10 feet, and repaired a leaky gas line. The work was excellent. Wesley is a nice person. I will hire him again when the new kitchen is almost completed.

Plumbing Drain Repair

Credentials

Background Check

Heather Grund

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
PROS will waive the dispatch fee with any major repair or replacement for Plumbing or HVAC. We offer Service Agreements to become a Service Member with PROS for special discounts and pricing(ask the office).
What is your typical process for working with a new customer?
After we make contact on Thumbtack, I have someone from our office reach out to you through text, call, email or messaging. Whatever is convenient for the customer. Then we need your address, telephone number and email to add you to the schedule. The office will coordinate a day and time to take care of your issue. We do have 24/7 Emergency Services after 6pm on weekdays and weekends so if you need us, we will be the ones answering your call!
What education and/or training do you have that relates to your work?
I am NATE Certified, hold a Mechanical Contractor's License and have 15 years of experience in this industry. I started off working for Family and progressed into working for large and small plumbing/heating & air companies all while dreaming of owning a business one day.

PROS HEATING & AIR

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