FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For short term projects: The client’s budget should be discussed early on in our first conversation. Assuming the client makes a reasonable offer for the requested work, we can quickly set the project’s base price, half of which is to be paid up front. Any alterations will be billed at an hourly rate of $35. The remaining amount due will be paid upon the project’s completion (to client satisfaction). For ongoing projects: The client’s budget should be discussed early on in our first conversation. Once I understand the client’s present needs as well as the goals they have for their business, I will present them with a customized, two tiered proposal outlining what specific services they can expect from me. The fundamental services will be included in the first tier (Starter). The second tier (Growth) includes all the services covered by the Starter tier as well as services that will swiftly raise brand awareness, increase sales, etc. Once the client picks the tier best for their current needs and budget, we’ll enter a retainer agreement. The first payment plus a one time onboarding fee of $150 is due at the time of signing. It has yet to be an issue but if, for any reason, I can’t be certain that a requested service will be completed in a wholly satisfactory fashion, I will discuss my concerns with the client immediately. I prefer to foster long-term professional relationships and I believe the only way to do that is to maintain complete transparency.
- What is your typical process for working with a new customer?
Each client is different. I feel I do my best work if I’m able to really get to know who I’m working with rather than just learn the details of their project. Some projects, especially short term ones, are far more straightforward than that. I have a few preferences of my own but for the most part, I do my best to accommodate whichever process will put my clients most at ease and allow them to focus on other aspects of their business.
- How did you get started doing this type of work?
I’ve always been creatively inclined and inquisitive of new and different mediums. It started with a mere favor for a friend who knew I was artistic and then one thing led to another. Almost 7 years later, I still have a hard time believing I get to do this as a career.