Quality cleaning LLC

Thanks for your feedback, I’m sorry about that! I asked to check the entire service when we finished and you told us it was wonderful, at the end of the day you sent us two photos, one with a little dust in the trash can and the other with a little dust next to the toilet., I apologized for what happened and I offered to return the same day to fix it, you said there was no need and requested a partial return of the service, but in less than 5 minutes we would resolve what you were not satisfied with, we understand what happened but we also understand that this A small oversight would not justify a partial refund of payment, especially because during the cleaning you asked us to clean the windows on the outside and this was not in the initial budget, we did it at no cost for you , once again it does not justify it, but it could be considerable. I am so sorry again! All cleaning we did was impeccable.

We tried every way to get to your address, but there's a big fair on Main Street in Greenville and your building is right on Main Street, thousands of people and all the streets around it closed, all the parking lots full. arriving at the scheduled time even earlier but we spent more than an hour driving around trying to park, we were going to try in every way but unfortunately you didn't have the patience and canceled we lost time too and great because we left the house on a Saturday morning to work! unfortunately we were not able to park far enough so that we could walk miles away with all the material (vacuum, mop, supplies) to your residence we're sorry but it wasn't our fact we were on site to start cleaning but we didn't have access. follow the image where you asked to try to park below. very different and far from your address. We were scheduled for Friday you asked to reschedule, I suggested we go on Friday afternoon and even so you preferred Saturday morning as you are arriving in town you must not have realized that would happen Today this big fair We also asked you to return after the fair, but you did not accept, we have nothing to do with all this! but sorry anyway