FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our Board comes from Michigan or Canada. Our Product is superior in quality and appearance. Our pricing is very competitive for a better product and service.
- What is your typical process for working with a new customer?
It usually works one of two ways. Customers visit our showroom to see our products and then schedule their free in home consultation and custom design. Or, they call us or schedule a in home consultation via our website. In either case we have a 3D design and proposal within 24 hours. We value our customers time so we try to extract the customers wants and needs during the consultation, do measurements and then design at a later time.
- What education and/or training do you have that relates to your work?
Before Joining the Marine Corp I worked in Construction. After the Marine Corp I worked in Automotive Manufacturing as an Engineer and Lean Manufacturing Expert (Organization). During my career we moved alot and we would purchase homes with the intent to flip them in 2-3 years. We did all of our own remodeling such as flooring, tile, cabinet upgrades, finishing basements, custom bars, etc..