FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is competitive and based on the complexity of the job. I offer discounts for larger projects or repeat customers. There are no hidden fees—everything will be discussed upfront before starting the work. If applicable, material costs will be added separately. Quality and customer satisfaction are always my priorities. This format keeps it transparent and professional, ensuring trust with potential clients.
- What is your typical process for working with a new customer?
When working with a new customer, I start by understanding their needs and gathering as much detail as possible about the project. This often includes discussing expectations, reviewing photos or measurements, and scheduling an in-person consultation if necessary. Once the scope is clear, I provide a detailed estimate and timeline. Communication is key, so I keep the customer updated throughout the process. My goal is to ensure the project is completed efficiently, to high standards, and with complete customer satisfaction This approach highlights professionalism, clear communication, and a customer-focused process.
- What education and/or training do you have that relates to your work?
I have over 20 years of hands-on experience in the construction and handyman field, specializing in high-quality home improvement projects. Over the years, I’ve completed various industry-specific training courses and continually stay updated on the latest tools and techniques to deliver top-notch results. My expertise is built on real-world practice, attention to detail, and a commitment to customer satisfaction.