FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At RLT Maintenance, we believe in transparent and fair pricing. We provide detailed estimates upfront, so there are no surprises when the job is done. Our rates are competitive, reflecting the high quality of our work. We also offer discounts for first-time customers, referrals, and seasonal promotions. Any additional fees, such as for emergency services or specialized equipment, will be clearly communicated before we begin the work. Our goal is to ensure you receive excellent value for your investment in our services.
- What is your typical process for working with a new customer?
When working with a new customer, we start with an initial consultation to understand your specific needs and project goals. We then conduct a thorough assessment of your electrical system or renovation requirements to provide an accurate, customized estimate. Once you approve the plan, our skilled team begins the work, keeping you informed at every stage. After completing the project, we perform a final inspection to ensure everything meets our high standards and your expectations. We also offer follow-up support to address any questions or additional needs you may have. Our goal is to make the process seamless and stress-free for you.
- What education and/or training do you have that relates to your work?
At RLT Maintenance, our team is composed of licensed electricians and skilled professionals with extensive training in electrical systems and renovation services. Our electricians have completed rigorous apprenticeship programs, followed by certification and licensing in accordance with industry standards. We stay up-to-date with the latest safety codes, regulations, and technological advancements through continuous education and training. With over 20 years of hands-on experience, we bring both expertise and practical knowledge to every project, ensuring high-quality and reliable service for our clients.