Sun Hospitality
This pro is currently not available for Commercial Carpet Cleaning
This pro is currently not available for Commercial Carpet Cleaning
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Introduction
**COVID PRECAUTIONS! For the safety of our clients and our employees, SUN takes all necessary precautions. Our staff is equipped with masks, gloves, and protective gear. We strictly adhere to social distancing guidelines. SUN follows CDC guidelines for cleaning and disinfecting all surfaces using EPA approved products.**
SUN happily serves business owners, homeowners, and resorts with professional housekeeping and cleaning services.
Our people are results driven. We set the bar high for ourselves, and most importantly our clients. We take care of our employees so that they take care of our clients. We spend a tremendous amount of time finding, training and retaining the best cleaners the industry has to offer.
SUN serves communities in the Northeast, Southeast, and Midwest regions.
Projects and media
8 photos
Projects and media
8 photos
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Good 4.3
7 reviews
5
72%
4
14%
3
0%
2
0%
1
14%
Esmeralda D.
Sep 20, 2020
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Hired on Thumbtack
Hired on Thumbtack
To my utter displeasure the worst cleaning job ever. They advertise a long list of items included in a standard cleaning but didn’t do 90% of what’s on the listed. Didn’t even wash the floors. The kitchen wasn’t touched and didn’t move any items when dusting. Microwave was not cleaned. The woman was too busy answering phone calls to get anything done. Stay clear of this company!
Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Once a month
Sun Hospitality's reply
Hi Esmeralda,
We’re sorry that we failed to make the visit as enjoyable as it could have been. After reviewing the details, we acknowledge that it was certainly not our standard visit. Protocol calls for a team of two or more professional cleaners to service residential clients, however, on this day there was a tragic accident on a resort property that your cleaner, Andrea, manages. Unfortunately the emergency situation impacted her team and resulted in her coming alone. In retrospect, it would’ve been best to reschedule your cleaning service but Andrea did not want to let a customer down. Sadly, this happened anyway, and we are very sorry for that.
Although a final walk through was done and signed off on, your feedback last week was received and appreciated. Cleanliness and service are two of our highest priorities and we would like the opportunity to make it right. Our manager, Andrea, reached out last week offering to come back and address any areas of concern at no cost to you. If you prefer, you can also contact us directly at 843-979-4786.
Sincerely,
Robin Hummel
Director of Media & Communications
Sun Hospitality Resort Services
House Cleaning
Wendy T.
Jun 15, 2020
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Hired on Thumbtack
Hired on Thumbtack
Sun Hospitality has been so easy to work with. H they do a great job! Very easy to get ahold! Highly recommend them to meet your cleaning expectations.
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Every week
Sun Hospitality's reply
Hi Wendy,
Thanks so much for your positive feedback, it's a pleasure serving you. We're thrilled that you're happy and we're looking forward to our next visit.
Have a wonderful day!
House Cleaning
Faniya k.
May 22, 2020
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Hired on Thumbtack
Hired on Thumbtack
Excellent company. Ty very responsible s polite person. He helps me a lot! He give me a good discount. And ladies cleaned everything extremely good! Everybody came on a time . And finished work on a time. Ty called me twice and check if I’m happy with my cleaned kitchen. My kitchen looks now like Brand new! Highly recommended!!!!!
Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Window cleaning (interior) • No pets in home • Just once
Sun Hospitality's reply
Hi Fanika,
Thank you for taking the time to provide your feedback, we are thrilled that you are happy with your cleaning service.
Please reach out for any future cleaning needs!
Have a wonderful day!
House Cleaning
Past Customer
Nov 19, 2019
·
From Google
From Google
Seem to be very good at what they do. My family has used them several times with a good outcome.
Past Customer
Mar 12, 2019
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From Google
From Google
Was an enjoyable time