FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
DK Handymen provides free consultations. We spend a consultation appointment to learn about our customers and their desired outcome for the project. We estimate projects based upon material and labor associated with a scope of work. We provide guaranteed estimates for a guaranteed scope of work.
- What is your typical process for working with a new customer?
DK Handymen takes the construction process very seriously. The first step is to schedule a consultation to get to know our clients and the vision for their project. From there we enter into the project development phase of our process where we develop a scope of work with our clients and address every variable associated with the scope so that we can provide a guaranteed scope of work with a guaranteed estimate. The next step in the process is pre-construction where we order materials, develop a schedule for the project, and schedule kick off meetings with clients, project manager, and job lead to ensure the success of the project. Finally, we enter into the construction phase of the project which consists of executing the scope of work, managing the project for quality control and customer satisfaction and follow a strict punch out process to make sure everything is completed to the customers expectation. The last step of the process is our warranty and follow up program where we stand behind our work and address any items that may have been missed in the final punch.
- What education and/or training do you have that relates to your work?
DK Handymen is a licensed residential builder in the state of South Carolina.